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Dial-a-Maid Service Agreement

• There is no term to this agreement. Client may cancel at any time for any reason. Dial-A-Maid may cancel at any time for any reason.
  
  
• Dial-A-Maid reserves the right to reevaluate rates at any time.
  
  
• Dial-A-Maid will monitor the actual cleaning time for the first 2 - 3 months of service and occasionally thereafter. Dial-A-Maid will contact the client to discuss possible price or service revisions if the cleaning time differs drastically from the original bid.
  
  
• We do our best to be as flexible as we can with the schedule. If you need to change a cleaning day or time, we will do our best to accommodate you. A minimum of 24 hours notice is requested for any changes or cancellations. Client will be charged 50% of cleaning fee if canceling with less than 24 hours notice. (100% during peak holiday season)
  
  
• For the safety of our employees, Dial-A-Maid reserves the right to close our offices at any time, due to inclement weather.
  
  
• Although greatly appreciated, please understand that tipping is not required.
  
  
• Client agrees to pay the price quoted on the front of this document at the time of service. A $10 billing fee will apply if payment is not received at the time of service. A 12% finance charge will be added to unpaid balances over 30 days and accrue monthly.
  
  
• All bank charges incurred due to NSF checks will be passed on to client at a flat rate of $25 per check.
  
  
• If we are specifically requested to dust / clean inside of a hutch / china cabinet, dust any computer equipment or wash dishes, client agrees to not hold Dial-A-Maid or any of its employees responsible for damage to any article or component.
  
  
• While we make every effort not to break items, accidents do happen. Identical replacement is always attempted but not guaranteed. For this specific reason, we request all irreplaceable items (whether monetary or sentimental) be stored and / or not cleaned by our staff. A damage report will be left by staff if any damage does take place. Dial-A-Maid must be notified within 48 hours of service if damage is discovered.
  
  
• Dial-A-Maid is not responsible for damage due to faulty and/or improper installation of any item. All surfaces (i.e., marble, granite, etc.) are assumed sealed and ready to clean without causing harm.
  
  
• The safety of our employees is an important issue. Therefore, all firearms in a client's home must be stored and locked.
  
  
• Dial-A-Maid reserves the right to change the Service Agreement.